Posted On November 16, 2009 by Print This Post

Querying Librarians – the Good, the Bad, & the Ugly

We are delighted to welcome Susan Gibberman, Head of Reader Services, Schaumburg Township District Library and RWA’s 2008 Librarian of the Year, back to RU.  On Susan’s last visit she discussed the importance of querying a librarian.  We asked Susan to do a follow-up on that post showing us the right (and wrong) way to query a librarian.

 Let’s turn it over to Susan.

Susan&Pippin photo Thanks so much for inviting me back to Romance University. 

 Every time I go to a writers’ conference, I pass out tons of my business cards encouraging authors to write/email me about their upcoming books or book a potential program. 

 A fairly quick word (and “quick” isn’t my forte) on promoting programs and then I’ll get specific about writing to promote your book:  Plain ol’ signings are not always popular in libraries, especially if you’re not a NYT bestseller (and not always then, believe me).  Think of some kind of program that will draw people in and then you can say, “Oh, and by the way, I’ve also written this book on….”  For example, we’ve had local mystery authors who are policemen do a sample crime scene for patrons, or if you have a special talent or craft that patrons might enjoy.  Think, “What would draw people to a program?”  Even if you don’t sell well, you’re gaining name recognition and the program participants might be tempted to check out your book from the library.  ‘Nuf said.  Email me and I will elaborate. 

Remember how you queried your agent or editor to get them to initially represent or buy your book?  Well, the same works when querying libraries.  Your query letter represents you (as the author) to the librarian (the potential buyer of your book or programmer who will book your program).  Would you really want to risk that one shot by making a bad impression?

Whether you write a formal letter or send an email, the qualities of the query are going to be your first impression to potential buyers of your book.

  1. Start by knowing WHO you’re writing to.  Don’t just address your query to “Acquisitions Librarian” or “Library Director.”  Not all libraries use the same titles and it will only delay your query getting to the right person.
  2.  If you’ve met the librarian, remind them of the connection.  Are you an author who lives in that area?  Libraries often purchase local authors’ works as a courtesy.
  3. Tell the librarian about your book.  Think “hook” – just like your back-of-the-book-blurb, get your potential reader (or buyer) interested in your story.  Include snippets of reviews so they don’t have to look it up.
  4. Specify typical vendors that might offer libraries special discounts (e.g., Baker & Taylor, Ingram, etc.).  Libraries usually have accounts already set up with these vendors so ordering is easy. 
  5. If you want to offer a program at the library, provide your credentials and program ideas.  Remember to have done your research beforehand to see the kinds of programs the library currently offers.  Don’t offer a writing program geared to Teens if the library has had a Teen Writing Club for the last ten years.
  6.  Always refer the librarian to your website.  Do you have a special page on your site for librarians?  We love special giveaways or promotions (hint, hint).
  7. It can part of your signature or within the body of your letter, but make sure to include the ISBN-13 (preferable, but I’d accept an ISBN-10) for the book along with publisher and     price information.  Is your book also available in alternate versions (Large Print, audiobook, etc.)?  Don’t forget to include that information, too.

 Here’s an example of a letter that uses all these elements:

Dear Librarian,

I had the pleasure of meeting you at [name of conference] last February and heard your talk on marketing to libraries.  After your talk, you indicated you’d be interested in hearing from me when my book, Book Title, was released and I’m so pleased to tell you that it will be published by PublishingHouse in February 2010.

Book Title is the story of a man and a woman thrown together in the midst of…. [rest of back-of-the-book blurg].

Publishers Weekly gave Book Title a starred review and called it “an engaging story that keeps the reader’s attention from page one.”  Romantic Times gave it four stars and said it was “a delightful debut.  A must read.”

I invite you to check out more about my book at my website (www.authorswebsite.com).  It is being distributed through Ingrams, Baker & Taylor [or other distributors] and, of course, Amazon.com.  You can also purchase it directly through [the Publisher] at order@publisherinfo.com.  PublishingHouse offers a special 45% discount to libraries that order directly through them.

Thank you very much for your kind consideration. 

Sincerely,

Iman Author

Book Title

PublishingHouse, ISBN-13, $19.95

Large Type edition to be released in 1/2010 from LTPublisher, ISBN-13, $19.95

Never, never, NEVER (got that?) disguise your query as a request from one of our patrons requesting us to purchase the book.  We see these all the time, usually because the author sends it to every email within the library they can find and says something like, “I would like the library to order a copy of Name of Book.  It is a terrific book and I’m sure many people will want to read it.”  I much prefer an author to be honest and upfront.  Being sneaky like this makes me think your book may not be all that good….

You can, however, get your friends and relatives to go into their local libraries and request the book.  They should be honest, too, if they speak to an actual librarian (the correct one who purchases those materials).  I love it when someone tells me their friend (brother, daughter, or second cousin once removed) wrote a book and gives me a little information about it.  Earlier this year, I had a “proud papa” tell me about his “daughter the romance writer” and we now have her books in our collection.

When you write a query letter to agents or editors, you want your letter to any potential purchaser of your book to look professional.  If you use email, please be aware that what you write in AOL (or gmail or hotmail or other email services) doesn’t always translate to gmail (or hotmail or AOL or other email services).  Don’t use fancy backgrounds or “cute” fonts that don’t translate from one service to another.  Find friends with other email services and “test” out your letter before you send it out. 

Here’s an example of one such letter I received and how it “translated” in my email:

I would like to introduce myself…I’m [Iman Author] and on November 1st, [Publishing House] will be releasing my first mystery novel º– ºNEW BOOK TITLE (ISBN #978-1-00000-000-5

& ISBN #1-00000-000-5). Police Chief [Name, and s/he continues to provide 52 word summary, similar to back-of-the-book blurb] weave a tale of suspense.

<!–[if !supportEmptyParas]–>º<!–[endif]–>

Please visit [Publishing House]’s website at www.PublishingHouse.comº (select retail/libraries tab) for a substantial price reduction. º I thank you for considering my novel for the readers of your library.

<!–[if !supportEmptyParas]–>º<!–[endif]–>

My first novel, [First Novel Title], published by PublishingHouse in 2007, is available in libraries across the country. º Please visit my website at www.ImanAuthor.com.

<!–[if !supportEmptyParas]–>º<!–[endif]–>

Thank you and feel free to contact me by e-mail with any questions you may have.

<!–[if !supportEmptyParas]–>º<!–[endif]–>

[Iman Author]

ImanAuthor@aol.com

<!–[if !supportEmptyParas]–>º<!–[endif]–>

If it takes me too long to decipher the information, you’ve already lost me.  Otherwise this letter would have been very nice and had all the elements I’ve listed above.

I hope this give you a little food for thought.  Thanks again for having me back to your online campus.

***

 Thank you, Susan for a great post and for being with us today to answer questions.

 To our readers:  How many of you knew how to query a librarian?  We’d love to hear from you.

 Join us on Wednesday when a former “bad boy” discusses his thoughts on reforming himself. 

Susan’s Bio:

Susan Gibberman has been the Head of Reader Services at the Schaumburg Township District Library for the past thirteen years – a job she believes she got as cosmic karma for never having read any of her high school English assignments.  Despite coming late to the fiction party, she is honored to be a two-time recipient of the Windy City RWA chapter’s Northern Illinois Librarian of the Year award, and RWA’s 2008 Librarian of the Year honoree.  A television aficionado, she’s published a bibliography on Star Trek (McFarland, 1991) and is a contributing author to the Museum of Broadcast Communication’s Encyclopedia of Television (1999 and 2004 editions).  Her first fiction short story was published in the anthology Missing (Echelon Press) in February 2009.  New, fledgling, and established authors can contact her at sgibberman@stdl.org.

Publishing Career

Discussion

17 Responses to “Querying Librarians – the Good, the Bad, & the Ugly”

  1. Hi Susan!

    Great information. Thanks for spending time with us again!

    Tracey

    Posted by Tracey Devlyn | November 16, 2009, 6:21 am
  2. Hi Susan and welcome back. I’m curious how many query letters you get each week?

    Thanks for a great post!

    Posted by Adrienne Giordano | November 16, 2009, 8:08 am
    • Hard to say because I try to act on them quickly (especially if the book is already out and available). I used to get far more snail mail letters but, obviously, emails are more prevalent these days. I would estimate I receive anywhere from 2 to 4 emails each week (that’s from brand-new people emailing me for the first time. I also make sure to get my name on authors’ mailing lists (those emails not counted in that 2-4 number above) so I can be up on their new books. For snail mails, I still get 1 or 2 a month.

      Posted by Susan | November 16, 2009, 1:28 pm
  3. Hi Susan..

    Great article, that’s something I had never thought about! How far afield should an author query libraries? I live in a small community, so there’s a ton of little libraries all around, but the bigger ones are 125-250 miles away. Or should I consider querying libraries in other states as well?

    carrie

    Posted by carrie | November 16, 2009, 9:17 am
    • Hi, Carrie! I’d say, how far afield would depend on your book. If it’s set in California, I’d query California libraries. If you know of other similar books to yours, check out OCLC’s WorldCat (kind of a giant online catalog that includes nearly all public libraries in the US and Canada) to see what other libraries carry those book(s). Most library website have a link to WorldCat.

      Posted by Susan | November 16, 2009, 1:34 pm
  4. Susan -

    I have to admit, the thought of querying librarians overwhelms me! I’m with Carrie…how far does an author go to contact libraries? Would you suggest an author build upon her stable of library contacts with each book? Also – would you expect to be queried again when the author’s new book is released?

    Thanks much!
    Kelsey

    Posted by Kelsey Browning | November 16, 2009, 9:35 am
    • Hi, Kelsey! Don’t be “overwhelmed” by querying libraries – (1) we’re used to it, and (2) we’re pretty friendly for the most part – there are exceptions, of course, but I don’t like them either. I’d start with your local area libraries and you can build from there.

      I don’t think you’d have to query a library every time you have a new book out – that’s why I get on authors’ mailing lists. If you don’t see your new book in the collection, you might want to query them and remind them that they have your other books in the collection.

      Cheers,
      Susan

      Posted by Susan | November 16, 2009, 1:38 pm
  5. Wouldn’t you just know it? Just moments ago (literally), I received yet another “bogus” patron request for us to buy a book. As I mentioned in my post, most patrons will provide us with their library card number so that they can be put on hold for the book. This one didn’t and, when I checked our patron records (because, yes, sometimes they forget to include that info), the requester is not listed among our patrons.

    In her email, she implies she’s read one of the author’s books here at the library (we don’t own it). Then she writes:

    “This new book looks even better [than his first one]. It’s a political thriller with a controversial plot that should appeal to many other library patrons.”

    What makes me question this is that, for the most part, library patrons don’t care what OTHER patrons may want to read. I’ve never heard a patron say, “Gosh, I don’t read [Author],’ but I’m so glad you have 20-some copies of the new book in the series.” Usually, it’s “why DON’T you have 80 million copies of something because ‘I’ [assuming they are the only person on the planet to want this book] want to read it NOW?”

    Sorry. I’ll get off my soapbox now.

    Cheers,
    Susan

    As I mentioned earlier. Be honest. Tell me you have a friend or relative who wrote this book. It makes me more interested in finding out more. This email makes me NOT want to buy the book.

    Posted by Susan | November 16, 2009, 1:59 pm
  6. Hi Susan,
    I am not a published author YET. I was wondering what kind of relationship do you as a librarian want to have with local aspiring authors? Should I be getting to know my local librarians even before I have a contract?

    Maybe a silly question but I know there are lots of aspiring authors out here.

    Nina

    Posted by Nina Johnson | November 16, 2009, 3:24 pm
    • Hi, Nina!

      I work our Reference Desk and we always say there are no silly questions. Well, there are – but more along the lines of “how do you cook a three-minute egg?” (and, yes, I’ve actually gotten that question).

      Part of my job is doing programming for the library for writers and hosting author events, so I’m building relationships with our local fledgling authors. Plus, I’m a member of RWA and Sisters in Crime, so I’m getting to know the up-and-comers that way as well.

      Definitely get to know your local librarian. Every library is different, but find out who buys your type of books (in a small library, one person may do the majority of borrowing but, in a larger libary such as mine, it can be split among a number of people). Does your local library have a “Friends” group (a volunteer organization)? – many of these volunteers work closely with librarians because they help to go through materials donated to the library.

      Find out who purchases your type of books (you can call and ask – nothing we do is proprietary information). Call her (or him) and introduce yourself (the only caveat here is to make sure you don’t impede on their time – ask if this is a good time to talk or if you can make an appointment). Ask what they look for when they’re buying; might they automatically purchase something from a local author?

      Since the RWA honor, I’ve had lots of people do that and introduce themselves as a writer who’s just getting started. I will often recommend that they look into a writers group if they don’t already belong to one and/or come to some of the programs we offer on writing. And when they’re published, I’m thrilled to purchase their book for our collection – makes me feel like I’m helping to “discover” a new author.

      Hope that helps.

      Cheers!
      Susan

      Posted by Susan | November 16, 2009, 3:55 pm
  7. Hi Susan,

    Thanks for your insightful article. I’m an aspiring author also and it’s nice to hear that you’ve taken chances by purchasing debut authors’ works. Thanks from someone who hopes to be one someday!

    I’m curious as to whether there is a protocol for you when it comes to purchasing books for the library. Are the purchasing decisions made at your discretion, or is there an approval process—maybe a simple thumbs-up/thumbs-down from a committee or what?

    From your posts I surmise that you may be a writer too. If so, does that mean you are more amenable than a librarian who is not a writer to purchase works from up-and-comers?

    Thanks again for your post!

    Tracy :)

    Posted by Tracy Mastaler | November 16, 2009, 8:47 pm
    • Hi, Tracey. That’s a good question – I hate to start every reply with “every library is different,” but that’s the truth and I can only speak to my current library or othe libraries I’ve worked in.

      Personally, I have a certain amount of autonomy in purchasing materials – my only limitations are my annual budget and my limited amount of shelf space. My library has two branches and our branches purchase some of their materials separately from the main library. Not all libraries are that fortunate. For example, Chicago Public Library purchases all their materials centrally, i.e., the main library decides on purchases for all their branches (I think there are 78 branches).

      I believe libraries need to not only have the materials our patrons want (e.g., titles on the NYT bestseller list), but the books they don’t know they want. After all, the NYT books may be charged out and I want them to leave with a book in their hands.

      Yes, I am a fledgling writer myself, but I was suppportive of new authors even before I began writing. I had originally joined RWA to learn more about the genre and I began purchasing the book of our local area authors – but, at that time, too (10+ years ago), we had heated debates over purchasing paperbacks. [Readers' Digest version - I won that battle and we have paperbacks, which also helped support many of our local authors.] Or, when I go to conferences, I love to go to “first time” author panels. After all, the today’s newbie can be tomorrow’s NYT bestseller and, if I’m really, really nice to them, they might remember me when they can charge tens of thousands of dollars for a speaking engagement and not charge me so much.

      I also have to admit, I buy for ME as well. When I’m looking through the journals and reviews, if a book catches my eye, I get to buy that book for the library.

      Hope that helps. Thanks for your comments.

      Susan

      Posted by Susan | November 17, 2009, 12:42 pm
  8. Susan,
    As always, you get right to the best ways of helping an author while entertaining us with what not to do. Humor is a wonderful way to teach painlessly! I plan on following all your suggestions.
    When I become a published author (notice the positive ‘when’ not if?) I’m going to have many librarian friends who will be happy to stock my book. I do enjoy chatting with them, complimenting them on their displays, and so on. When I see good work, I like to let them know I appreciate it.
    I do pass out my card, too, when I’m in another town’s library. Never hurts to have my name out there.
    Hopefully, they won’t all be retired by the time I’m published!
    Sherry

    Posted by Sherry Weddle | November 16, 2009, 11:58 pm
    • Thanks, Sherry.

      Heaven knows, librarians get enough grief from many of our patrons, that we truly appreciate compliments (and chocolate). Good idea about handing out your business cards – I’ve collected many over the years and keep in touch with those fledgling authors so I’m ready to get their book when it’s published. (And I, too, said “when.”)

      Cheers!
      Susan

      Posted by Susan | November 17, 2009, 12:46 pm
  9. Not a day goes by without an author or small publisher (or media producer) contacting us at the Library of the American Library Association for tips about getting the newest book (or video or DVD) into libraries. We’ll be adding Susan’s post to our resources, which are available at
    http://www.ala.org/ala/aboutala/offices/library/libraryfactsheet/authorfaq.cfm

    We also remind those who wish to send a copy of their book that libraries do not have to incorporate gifts into the collection, though exceptions are often made for local authors.

    Thanks for this!
    Karen, ALA Librarian

    Posted by Karen | November 17, 2009, 2:18 pm

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