Posted On February 8, 2010 by Print This Post

Ask a Bookseller

Good morning and welcome to Crafting Your Career.  Last summer, while waiting on line for a book signing at the RWA conference, I had the pleasure of meeting Rosemary Potter, the 2009 RWA Bookseller of the Year.  We chatted for quite awhile and I found I couldn’t pass up the opportunity to ask Rosemary to stop by RU. 

Rosemary joins us today all the way from Australia.

Adrienne: What was the experience of being chosen Bookseller of the Year like?  Was there anything that surprised you about it?

Rosemary: When I first received an email informing me of my win, I didn’t believe it.  In fact I spent the good part of a morning Googling the award to make sure someone wasn’t having a joke at my expense.  Once it was established that I was the recipient of the Steffie Walker Bookseller of the Year award, I can honestly say I was still surprised but also very honoured. I love my profession, I love reading and I love specialising in such an exciting and fascinating genre and to be recognized and awarded for doing something that I love is just the icing on the cake. I was surprised that the award was bestowed on an Aussie bookseller!

Adrienne: What is the book buying process in your store?  How do you decide what to buy?

Rosemary: We do a lot of research.  We exhaust all of our resources to find the best in romantic fiction.  We load our database (we would load approx 200 new titles every month) full of books sourced from publisher catalogues, magazines, websites, customers and authors.  We also double check with the RT book reviews magazine to make sure that we haven’t missed anything.  We base a lot of our ordering on customer demand and pre-orders, as well as any known organised publicity a book will receive. We also decide in advance which books will be featured in our monthly catalogue and obviously order more of the featured titles.  That is why ARC’s play a big part in our ordering process.  If we enjoyed the book we can decide to feature it in the catalogue, display it in a prominent position in store and also helps with our very hard monthly decisions on what to hand sell.

 Adrienne: What do you do if you don’t necessarily care for a book you are thinking about buying?Rosemary: I myself may not like them (I must admit that isn’t very often), but I also have a staff of 7 who all have varied tastes within the romantic genre.  So what may not necessarily be to my taste, will usually appeal to a staff member.  Thankfully I have a varied and eclectic taste in books so it is a very rare occurrence that I will find a book that I can’t find something appealing about.  I have a three hour commute to the shop every day so I actually find Audio books very helpful in reviewing and keeping up to date with new releases.
 
Adrienne: What first brings a book to your attention?
Rosemary: There are a number of ways that a book will come to my attention.  The most common way is via word of mouth, Advanced Reading Copies, Author Promotion & Publisher Publicity.  We find the forthcoming search on Ingram Ipage to be invaluable.  I have been known to find an interesting title which has prompted me to contact the author and ask if they have any promotional materials that they could send us Down Under.
 

Adrienne: What can an author do to get her book noticed by a bookseller?

Rosemary: Simply. Promotion. Promotion. Promotion.   I have lots of authors contact me directly via email introducing themselves and their soon to be published book as well as sending ARC’s, bookmarks, and excerpts.  An ARC is probably the best way to initially get noticed.  If I don’t read the book then one of my staff will.  A great book that myself or one of my staff have enjoyed can often get that title or author promoted in my monthly catalogue and we hand sell in store. Don’t think that ARC’s are wasted on us as every December we bundle up the previously released titles and customers can win them in a competition.  This is a great way to introduce a new author to a customer who might not have purchased a book in that particular genre.  It also works well with established series, the ARC might be Book #6 in a series that the customer has not read so invariably they will come in and purchase the previous 5 books. An ESSENTIAL part of being noticed is having an UP TO DATE website.  If you are a new author, get yourself a website! If you have a series, have an up to date series and reading order list.  Even if you don’t have cover art or exact publish dates, have a coming soon section.  Lots of authors obviously go to a lot of effort to make beautiful visually pleasing websites.  Pretty is nice, but up to date information is nicer.  If you don’t have time to do the updates etc… hire or rope someone into doing it for you. Bookmarks are also a great way to get noticed as well as autographed book plates.  Customers appreciate their books being personalised with a bookplate, especially as we never have authors come to do signings as we are so far away.
 
Adrienne: What really happens to all of those bookmarks authors send?
Rosemary: We honestly can’t get enough bookmarks.  There is no such thing as too many!  We offer them in store to customers as well as sending them out to our mail order customers.  Our monthly catalogue which reaches approximately 700 active customers always has a bookmark inserted into it.  Just lately we have sent Helen Scott Taylor, Susan Lyons, Kate Douglas and Bianca D’Arc bookmarks out with our catalogue.

***

Thank you, Rosemary for being with us today.

RU Crew, here is your chance to ask a busy bookseller all your burning questions.

Join us on Wednesday when Wayne Levine will be here to talk about what it means to men when they argue.

Rosemary’s Bio:  Queensland’s first specialty romance bookstore was opened in 2002, and it took a near death experience for Rosemary Potter to have the guts to do it!  Rosemary decided to turn her back on the rat race when she was diagnosed with cancer of the uterus, she decided that instead of returning to her high flying, stressful career she would open a bookstore.  But not just any bookstore, Rosemary wanted to specialise in her favourite genre. Romance!

Despite the sneers and sniggers certain to come from the non believers Rosemary’s Romance Bookstore opened its doors on the 12th of August 2002.

With 6 books cases overflowing with with all sub-genres of romantic fiction and a table full of new releases, a database of 70 customers and a desire to share her passion with Australia, Rosemary invited romance lovers in.  The gorgeous wooded bookcases, chandeliers and sense of another world was the beginning of Brisbane’s love affair with this specialty bookstore.

Fast forward to 2010 and Rosemary has moved to a larger store and has doubled her bookcases and added another New Release table.  The customer database is now sitting at a healthy 700 customers, with more being added every day. 

Everywhere you look bookcases are filled with, Westerns, Regency, Historical and Scottish romance. Paranormals, Urban Fantasy, Erotica, humour, contemporary and Crime fiction.  Young adult is emerging as a force to be reckoned with and is turning into an exciting and thriving section.

Rosemary also welcomes enquiries about new authors and titles – if it isn’t on the shelf it can be ordered.

The next step in Rosemary’s dream is to bring more fantastic authors to Australia.  She would also like to organise a conference to bring readers and authors together and raise the profile of the Romance genre in Australia.

Publishing Career

Discussion

16 Responses to “Ask a Bookseller”

  1. Hi Rosemary,

    Fabulous post! Your shop sounds wonderful. I’d love to have a romance-only bookstore near me.

    Three hour commute?!! And I thought my hour and a half was bad.

    Thanks for sharing. I’ve heard so many differing opinions on the value of bookmarks. It’s nice to get the info straight from the source.

    Take care,
    Tracey

    Posted by Tracey Devlyn | February 8, 2010, 6:37 am
  2. Congrats on your award and your store! It’s so interesting, the information you’ve shared.

    I know there are lists floating around that authors can buy with the addresses of book stores which are romance author friendly. Is this the way many authors find you? Is there a site or anywhere authors can go to find bookstores?

    Thanks!

    Posted by Lori Brighton | February 8, 2010, 8:56 am
  3. morning Rosemary!

    Great post! Congratulations to you on your award, you must be thrilled. =)
    I think your store sounds like a brilliant idea…I’d love to have something like that near me as well! (Think franchise! lol)

    How do they choose a bookseller of the year? Do people send in nominations?

    Thanks again for the great post, very enjoyable read – and here I was whining about my 20 min commute. =)

    carrie

    Posted by carrie | February 8, 2010, 9:24 am
    • Hi Carrie
      All of the members of RWA nominate who they think should be Bookseller of the year and Librarian of the year. The board then ratifies the decision, and I imagine this would be the person who got the most nominations.

      Posted by Rosemary | February 8, 2010, 7:43 pm
  4. Rosemary -

    Welcome, and thanks for your wonderful interview!

    What recommendations would you have for a newly published author who might not have much of an ARC printing? Besides sending bookmarks, are there other strategies you would recommend for connecting with booksellers?

    Again, thanks so much for being here today!
    Kelsey

    Posted by Kelsey Browning | February 8, 2010, 9:30 am
    • Hi Kelsey
      Yes I realize ARC’s are not being as widely printed as they used to be. A great alternative are chapter excerpts which we have been receiving and sending out to customers who would be interested in books of that genre. Also, because we are so far away and have limited opportunity for book signings we ask all our authors to do up signed book plates. But must admit that any promo (ie: T Shirts, notebooks, pens, badges, emery boards..to name a few we have received) works extremely well.

      Posted by Rosemary | February 8, 2010, 7:42 pm
  5. Hi, Rosemary. Thank you for a wonderful post. It was fun meeting you at RWA. Hope to see you this year!

    Posted by Adrienne Giordano | February 8, 2010, 9:30 am
  6. Rosemary, this is a great post. Thanks for the insight into your business :)
    I was absolutely honored to meet you at RWA in ’09, and even more honored to find out that you stock my books in your store. Now, knowing how you go about picking your books, I feel downright humbled!
    Hoping to see you again in Nashville this year!

    Posted by Ally Blue | February 8, 2010, 10:09 am
  7. Great advice and a great story! I’d love to have a store like yours near me. I’d be haunting it.

    Posted by Edie | February 8, 2010, 10:37 am
  8. Rosemary Congrats! on your award and the courage to do what your heart desired! Thank you for sharing with us and best wishes on your succes!

    Posted by Jane L | February 8, 2010, 11:08 am
  9. Rosemary, I am so thrilled to hear an Aussie won the award. That’s fantastic! As a newly contracted author (who unfortunately lives in Perth, not near your wonderful shop in Brisbane) with two books due out next year, I found your advice invaluable. Thank you for such an informative post.

    Posted by Michelle Diener | February 8, 2010, 8:30 pm
    • Hi Michelle
      There is a store in Perth that also sells only new Romance books, very much like mine. Make contact with the owner Christina she would love to hear from you.
      Temptation The Romance Bookstore [temptationbooks@iinet.net.au]
      Thanks

      Posted by Rosemary | February 9, 2010, 8:00 pm
  10. Thanks, Rosemary for a great post. Thanks for sharing and congratulations on your award. :)

    Posted by Kim Cresswell | February 8, 2010, 10:34 pm
  11. Besides flight attendant, (what I am) and writing(what I do) owning my own book store is my other dream. I love bookstores. One day I’m going to write about getting lost in a bookstore(literally)! Because that’s what I do everytime I go. Thanks for the lovely interview.
    Darcee

    Posted by Darceeyates | February 11, 2010, 10:18 pm

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